FAQ
How far in advance should I book a party?
Because many details must be considered such as initial signing of contract, processing of deposits, production and delivery of party invitations, booking of external service provides etc.we suggest you book 4 to 6 weeks in advance.
Deposits
There is a $100 non refundable deposit for all parties. Deposits must be made at time of booking. We accept mailed checks within 3 days of booking or Paypal for your convenience. Please be advised that there is a $25 returned check fee for returned checks.
We offer an amazing array of theme parties for all ages. However, if you have an idea of your own we would love to work with you on a custom celebration. Please consult your hostess with suggestions. Party themes are carefully planned and organized, so please be aware that custom parties may require extra time and cost.
What if I need to cancel or postpone my party?
If you have to postpone, we will work with you to reschedule your party to another day that will work, but you must inform us at least 7 days prior to your party date. Due to the reservation nature of our business, the $150 deposit is non-refundable but it can be applied towards the cost of another party. Parties may only be postponed one time. If you choose to cancel our services for any reason, your deposit will not be refunded.
What if there is bad weather or illness?
Circumstances beyond our control require that we regard the safety of our staff and your guests first and foremost. If it is necessary to cancel due to weather or illness we will reimburse or reschedule your party for another time.
How does the party decor and table setting work?
We work with the space that you have. Your party hostess will discuss the amount of space, indoor or outdoor provisions, etc. needed for decorations and entertainment. Party packages include table decor and settings but do not include tables. If you need a table provided there is an additional table and chair rental fee. We prefer to work with your available table and furniture. Our staff takes the utmost care not to damage or scratch anything used, thus we use tablecloths and setup decor in a non-damaging manor. If any arrangements are required we will discuss them with you before the event.
When should invitations be sent out?
We suggest invitations be mailed out at least 4 weeks in advance. We take great care in personalizing and perfecting our invitations so they are available to you in time. Typically invitations are ready to be mailed within 3 days of providing us a guest list.
What is the minimum attendance?
Packages are designed for 8 guests, including guest of honor. Additional guest fees are stated in contract. Contract agreements are for prearranged guest list. No refunds can be made for children who do not show. Also, no refunds are made for children who choose not to participate. Great care is taken in preparing our parties, and set cost to provide party supplies and favors.
What if additional guests show without RSVP?
We try to make extra favors and settings available in the event of unconfirmed guests. If an extra guest participates you are expected to pay the additional guest fee per child. If we do not have party supplies available however, we will not charge for additional guests.
What should children wear?
We suggest children wear body-suits or leotards for princess and fairy dress up. Costumes are designed to go over clothing. No child should ever remove their own clothing when dressing up. Comfortable clothing for play, eating and drinking is best.
What ages are appropriate for your theme parties?
Our parties are for 3 years and up. For safety reasons, children under 3 years of age are not permitted, as some of our play and decor items are small.
How long should my party last?
Party length is clearly outlined in the consultation and the contract. We find that children enjoy our parties at about one and a half to two hour time limits. Party setup takes a rushed 30 to 45 minutes. Parties begin at posted invitation time so that all parents can make appropriate arrangements.
Our hostesses duties are
*greeting guests
*making introductions
* organizing dress up and costume help
* ceremonies and training activities
* glamour and transformation sessions
* lead and instruct games, crafts and activities
* when possible help with refreshments and table control
* read stories and learning lessons
*lead in singing happy birthday
* distribute party favors, photos, etc...
What if I have boys and girls at my party?
Combined theme parties can be arranged, such as princess-pirate, princess-knight, sport-cheer, rockstar-popstar.... Please discuss with your party hostess.
How far do you travel?
We provide our services with in approved VA,MD,DC area. However, we are willing to travel given you provide cost of travel and expense.
What is expected of the client?
1.
* Appropriate number of tables and chairs for their party guests (however table and chair rentals are available if required)
2.
* Food and refreshments for the party guests. We offer food and beverage options for children as well as adults at an additional expense.
* Safe, clean area
* Clean and uncluttered party room for set up
* Table and chairs arranged in desired location for party
* A signed contract agreement prior to event
